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Are you stuck in a billing dispute?

Fix My Bill is a consumer advocacy service focused on billing disputes and escalation strategies.

Fix My Bill

Fix My Bill helps consumers navigate everyday billing and service disputes. We focus on advocacy, escalation strategies, and providing assistance when you feel unheard.

We help consumers navigate everyday billing and service disputes. We focus on advocacy, escalation strategies, and providing assistance when you feel unheard.

Fix My Bill is not a legal service. We provide consumer advocacy support only.

Problems We Help With

We assist consumers with a wide range of everyday billing and service disputes, including issues involving:

Major Retailers & Merchants

Refund refusals, defective products, billing or warranty disputes

Telecommunications & Internet

Mobile, internet, TV billing issues, unexplained charges

Insurance Companies

Claim denials, delays, coverage misunderstandings

Banks & Financial Institutions

Service fees, transaction or account disputes

Utilities

Electricity, gas, water, repairs, and maintenance services

Subscriptions & Memberships

Unexpected renewals, cancellation difficulties, ongoing charges

This list is not exhaustive. If you’re unsure whether your situation applies, you can still submit it for review.

Why Choose Us

Helping you navigate billing disputes with clarity and a structured approach

Consumer-Focused Support

Focused on supporting individuals with everyday billing concerns.

Clear Communication

Clear, professional communication to support effective escalation.

Structured Review

Each submission is reviewed for clarity, completeness, and next steps.

Multilingual Support

Services available in English, French, and Russian

Contact Us

We will review your submission and respond by email. We do not provide legal services.

Privacy Statement

Fix My Bill respects your privacy and is committed to protecting your personal information.

How We Use Your Information

The only information we collect through this website is the information you choose to provide, which may include your name, email address, phone number (if provided), and details about your billing or service dispute.

Personal Information We Collect

Your information is used solely to review your submission, communicate with you, and provide consumer advocacy and assistance services.

Information Sharing

We do not sell or share personal information with third parties, except where necessary to respond to your request or as required by law.

Data Security & Retention

We take reasonable steps to protect your information and retain it only for as long as necessary for inquiry handling and reasonable record-keeping purposes.

Contact

If you have questions about this privacy statement, you may contact us at privacy@fixmybill.ca